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Service Hours: Customer Service is open Monday to Friday, 9 a.m. to 6 p.m. EST. We make every attempt to respond to inquiries within 24 hours. If you haven't heard back, please monitor your email Spam or Promotions folder and mark us as a Safe-sender!
Tip: Please add info@decoupagenapkins.com to your email Contacts book. This will ensure we are marked as a safe sender. Then you can successfully receive future emailed communications like order confirmations and shipping notifications.
Postal Delivery Questions: If you have not received a package which USPS says was delivered, your first step is to please contact your postal carrier or local post office branch directly. Give them your tracking number and explain your issue.
Technical Difficulty: If you are having any kind of cart difficulty or other technical issue please report it right away. We appreciate your help. Provide good details and a screen shot if possible. Tell us whether you were on a cell phone, computer and what web browser you're using.
Contact Us:
Email: Info@DecoupageNapkins.com
Greer, South Carolina
United States