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Cart Issues


If you need assistance with a Cart issue, please send an email describing your problem to:  info@decoupagenapkins.com 

We will respond as quickly as possible.  

  • On rare occasions a cart transaction won't complete. Typically this is because an item in your cart with limited available quantity was purchased by another customer who completed their transaction before you did. The best resolution is to send us an email. We will help identify the item in question and assist you with checkout.
  • If you experience difficulty with removing items from your Cart, please clear your internet browser's cache and refresh your session. Sorry, this happens very occasionally on certain browsers.