We currently offer shipping to only: USA and Canada
- Orders are typically fulfilled and shipped within 2 to 3 business days. Transit times which are listed in your checkout shipping price-tiers are measured from the time the mail carrier picks up from our office, following fulfillment.
- If using a 3rd party checkout such as PayPal or Shop Pay, be sure to verify that your shipping address is correct in their system. Customers are responsible for the accuracy of their shipping address on orders placed.
United States shipping:
Proceed to the Checkout screen and enter your zip code to calculate the shipping cost for your order. This cost is based upon package weight. We offer a special reduced-price Flat Rate shipping tier for packages weighing under 16 ounces. For a typical mix of cart items we see an average shipping cost of around $3 to $4.
Small Napkin Orders: We offer an economical option for small orders of 4 or less napkins. The cost is $1.95 flat rate for a Kraft oversize envelope with no tracking.
Free Shipping is offered for orders over $75 on domestic USA orders. The typical delivery window is 5 to 8 business days.
A USPS Priority Mail option is offered for packages weighing less than 150 ounces.
Napkins: We package napkins in an outer envelope that has a length and width greater than the napkin itself. This makes sure they arrive in the best condition. For First Class Packages, we use either a rigid or padded envelope for optimal protection.
Rice Papers: A4 and A5 Rice Papers are shipped unfolded in a larger size package. A3 extra large rice papers are folded in half. Protective materials are used such as cardboard padding or rigid cardboard mailers.
Canada shipping: We use USPS international first class shipping. After crossing the border, USPS will hand-off to Canada Post. As a seller, we only assume responsibility for shipping your products. You, the customer are responsible for paying all taxes and import costs to the shipping carrier (such as VAT-Value Added Tax, duties, clearing fees and any additional carrier charges or taxes) upon delivery. We do not offer free shipping to Canada.
If you experience any shipping issues please reach out to our customer service via the Contact tab on our website.
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